It’s rare to see a string of so many bad reviews, even on TrustPoilot.The standard ‘if you’re not happy with the response, please email’ is only making it worse. The remark that the terrible receipt system is a 3rd party company, is also not helpful. Saying sign up to Breeze when it’s a minimum £30 deposit and having to top up at £15 base is also very poor. This should not be a prepaid system. If auto pay car parks can manage to do it properly, then the M6 Toll can. Constant excuses and no real explanation. There might be work going on behind the scenes but it’s not quick enough or good enough. This taken from your website is surely a joke; “We develop smart transport solutions that exceed customer expectations”.The biggest issue is of course the very high prices. It’s out of hand. Don’t consider doing something about the cost, please simply provide a value for money service and reduce the tariff. You won’t, as it looks like you don’t listen to customers, or in any way have a customer focused business. No wonder users feel ripped off.
Claim your business profile now and gain access to all features and respond to customer reviews.
