I experienced a breakdown on the M6Toll with my young family in the car and was fortunate to encounter a wonderful team who called in the roadside assistance. We had an excellent experience with a very supportive representative (I hope I remembered your name correctly). They ensured we were back on the road and even followed us to the next services to confirm everything was fine before departing.
This was a real lifesaver, turning what could have been a very long night into a manageable situation (initially, the estimated wait was 2-4 hours, which then extended to 4-6 hours!).
Wishing a very Merry Christmas to the M6 Toll team from my family to yours! Absolutely worth the £10.50 journey!!!
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