TERRIBLE CUSTOMER SERVICE!!!I have ordered on the 11th of November, supposedly I was to receive an order confirmation email, which I still have not received. On the website, there seems to be an order for me, which is supposedly being processed and I would get a notification when it is shipped out - NOTHING so far.On the other hand, for several days I have been trying to contact MAC customer service; the only possibility seems chat, which is managed by a bot, and never connects to a person, so you spend hours waiting for no help at all.I tried calling, again another bot - after several questions back and forth having to press numbers for them to direct my call, the bot never appeared to understand what I needed so again useless.In my whole online shopping experience, I have never encountered such BAD customer service.I DO NOT RECOMMEND!
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