As a family we went drive-thru at Macdonalds Raunds Northants, (chicken Macrispy meals ordered) The buns were so burnt it made the meal inedible..I contacted MacDonalds customer service (good quick response from them) but their standard answer (here is a free medium meal, use the QR Code) I don’t want your free medium macdonalds meal x1. I informed you and took time out of our busy life’s (nhs staff) to inform you that the quality (or lack of it, fell very short) of the expected standard. Your response to our feedback makes us feel as customers that we are simply after a free meal by complaining. Our nearest Macdonalds is a 7 mile drive from home address so to say we are disappointed and willing to be elbowed off with x1 medium free meal is a insult.
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