Waited over 40 minutes, numbers higher than ours kept being displayed. Our number 002 dropped off the "being prepared" side of the screen and did not appear on the "ready for collection" screen. When we tried to ask anybody about it they just pretended not to hear and walked away. Loads of delivery couriers were waiting in the same area. Eventually we cornered somebody and demanded a refund. First refund was £3.00 less than we had paid so we had to wait for another. We couldn't wait any longer as we were going to the theatre. Abysmal service. Can't comment on the food because we never got any.
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