Absolutely disgraceful service, waiting time and food! On arrival to drive thru, I told the guy serving that my order was wrong. I had ordered two extra hash browns, he said it was right. I was asked to park up in bay 1. Bay 1 had a cone there so I parked in bay 2. I waited 15 minutes! I went inside and my order still wasn't ready, finally after a few more minutes, my order was ready. It was missing a hash brown. A woman serving got me an extra hash brown. The food was cold and the double sausage and egg had been literally thrown together, the patties was all over the place and wrapper soaked in grease. I asked to see the manager. The manager agreed the hash browns was cold and the sausage and egg shouldn't have been presented the way that it had been. She offered to redo the order herself and t be fair she did a good job. I said head office need to supply you with more staff. I said it seems like home delivery orders are prioritised over customers that actually come to the resteraunt. She assured me that wasn't the case. She said when they say anything to head office, they just get shouted and get told to deal with it. This is disgraceful. Macdonalds billion pound industry! That cuts back penny pinching!
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