The staff at this location were very unhelpful. I asked to exchange a toy, and the supervisor outright refused. In my previous visits to other locations, the staff were always accommodating with such requests. On another occasion, I was reprimanded by the supervisor for not cleaning up a spill on the table, which I thought was only necessary to clear away items like the paper cup. I really dislike visiting this location, but sometimes I have no choice if my clients prefer to meet there. I hope the management addresses this issue, as the supervisors lack proper customer service training.
Claim your business profile now and gain access to all features and respond to customer reviews.
