Macdonalds has really gone down hill. The food is always cold and I have just been to the one in Thornton Heath and found staff there so rude. I went through the drive through and then waited 30 mins as I was told my food wasn’t ready. I had to go in to the shop in the end and it had been sitting there and no one had bothered to bring it out to the waiting bay. Despite me asking staff 3 times when they came out to other people
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