I purchased a jacket online, but it was delayed and arrived while I was away. Upon returning, I found it was far too large. When I reached out for a refund or exchange, I was informed that I was outside the 14-day return window. This situation is frustrating, as I am now stuck with an expensive jacket that doesn't fit. I strongly advise against purchasing from this retailer online; trying items on in-store is the way to go.
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