macron.com

1.4
1.4 Based on 174 reviews

Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!...

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Order stuck in confirmation stage for 17 days - no despatch despite payment taken

I have ordered a jersey on January 9th. I received a confirmation email but no despatch email to date (17 days later now). Payment (€105) was taken immediately. Jersey is now out of stock on the site. I've written numerous emails asking why I have not received a despatch email and where is the jersey. They mentioned a closed warehouse for many days (no idea why) and advised I will receive a despatch email when despatched. So they are of no use in giving specific information related to my order. No responses to follow up emails. Phone line didn't answer when I called. Difficult to know why clubs are moving to Macron when the service is so poor.

1
Date of experience: Jan 09, 2024

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Business Details

  • Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!

  • language https://macron.com

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