macron.com

1.4
1.4 Based on 174 reviews

Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!...

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BB92
An Uncertain Customer Experience

Be very aware that although Macron kit is distributed throughout the UK by local partners, this is an Italy based site. This means that goods are shipped from Italy and importantly that makes normal returns very difficult indeed. The Macron site is very limited in the information provided for 'normal' return process. I'd go as far as to suggest that they make it difficult to return goods for refund. Return costs are at the buyer's expense - in my case, £15 for return of two items to Italy. Goods will then be held up by Italian customs if returned, making the customer experience uncertain to say the least. I'm waiting for clearance of goods that I had to return, which I know is outside of Macron's control - but a hit and miss process that might leave me substantially out of pocket if the goods aren't received back for issue of the required refund. So, buyer beware - I'd recommend using a UK reseller for buying Macron kit.

2
Date of experience: May 18, 2021

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Business Details

  • Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!

  • language https://macron.com

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