I have been with MACU for YEARS and I have an obvous fraudlent charge on my card. This isn't a small amount either. I disputed it and MACU found that it was legitmate. I have my state Attorney General investigating this and they agree it is fraud but MACU doesn't and they are inisiting that I pay this large dollar amount.I was told by someone yesterday that I could redispute it. Today I am told that I can not and they do not stand behind what their employees tell their customers that they owe us nothing. The supervisor I spoke to had a deffinate attitude. I told them that I am going to close my account and was told "oh well".
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Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do.
We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today.
Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead.
Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home.
At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.See more
