Worst experience ever for a small HELOC. Follow up was terrible and promises made several times not kept. I am doing business elsewhere now and the process and professionalism is unmatched. I wasted almost 3 months waiting on requests or responses from a rep named Kyle Costa. He should have just said they don’t want my business. I have 7 figures and own 2 homes 1 outright. Someone with a w2 living payday to payday is less risky than me? And our credit is excellent. Don’t go here for banking service you will regret it.
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Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do.
We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today.
Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead.
Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home.
At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.See more
