madcitywindows.com

2.9
2.9 Based on 20 reviews

...

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Sabrina
Disappointed with the service and pricing

I received a quote for two windows totaling $4,100, with the promise of a state discount, but ended up being overcharged. I was set up with a financing plan at $58.93 per month, which I later realized I couldn't afford. When I called to cancel, I was told it was too late, and my explanation of financial hardship was met with indifference. Now, I have two windows that won't fully close in winter, and after a year, I still owe $4,000 to the finance company, with only $12 going toward the payment. The only suggestion was to send more money, which I can't do. I'm very disappointed with the service and the product, especially as a senior on a fixed income. I cannot recommend this company.

2
Date of experience: Dec 12, 2025

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