I am still waiting for an order after 20 days, yet they claim it's 'on its way to the courier.' It hasn't even been handed over to the delivery service. Their responses are generic and repetitive. This was meant to be a Christmas gift, which is now worthless. They say they can't cancel it because it's in process, but by their own admission, it isn't! I will have to deal with their poor return policy now. If I could rate them zero stars, I would. DO NOT USE THIS SERVICE.
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