It would have been helpful prior to ordering to know that the furniture we ordered was not in the UK. It was listed as “In Stock” on the website but was actually in Denmark? So it took longer than we anticipated to arrive and then one of the items got held in customs in France for 2 weeks. It’s a good job that the Hay stools are better than ever anticipated which has helped to mitigate the negative aspect of the experience but we did have to do a photoshoot with only one stool!
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