Avoid this company.
After booking and paying online, once you arrive they tell you that the car you reserved has an engine that is “too small” for Madeira and pressure you to pay extra for a “better” engine. This is especially frustrating when other people I know, with the same reservation, were given better cars without paying more.
On top of that, they constantly try to upsell you additional insurance and extras, using fear tactics about possible scratches while the car is parked, even if caused by other vehicles.
They also require a physical debit card (virtual cards are not accepted). If you don’t have one, they force you to leave €300 in cash, including ATM withdrawal fees. Even worse, days after returning the car in perfect condition, the cash has still not been refunded.
Overall, this feels misleading and unprofessional. Be very careful before doing business with this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
