madisonbrook.com

4.7
4.7 Based on 101 reviews

Madison Brook is a multi-disciplined property company with offices across London and an emphasis on providing industry-leading, client-centric services. Founded in 2010, the business specialises in residential sales, leasing, property management, invest...

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Average Rating

4.7

/
5

101 Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

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Jane Cattaneo
Dawn Platt at Madison Brook, Twickenham has been outstanding from start to finish. She took time to

Dawn Platt at Madison Brook, Twickenham has been outstanding from start to finish.
She took time to understand exactly what we were looking to achieve.
She asked the right questions. She listened carefully.
She offered clear, honest advice.

What stood out most:
Strong knowledge of the local market
Fast and consistent communication
Practical guidance at every stage
Genuine care about getting the right outcome

Nothing felt rushed and nothing felt pressured!

Dawn made the whole process straightforward and far less stressful than expected.

If you want an estate agent who understands your needs and delivers results, I highly recommend her. Easily one of the best in the area! 5*****

5
Date of experience: Feb 13, 2026
Great team in the Docklands office

Becky and Tom know their stuff. Found me a buyer within a relatively short period of time in a tough market. With their and Claire’s (sales progressor) help we got to exchange in 5 weeks on a leasehold flat. Having a sales progressor on the team is one of those roles that I’ve never experienced until now and would highly recommend having for anyone going through the process.

5
Date of experience: Feb 06, 2026
DEBORAH HILLESDON
AVOID

We bought a property through these people and stupidly allowed them to manage it for us When it came up for contract renewal a couple of years ago we were messed around by someone who was clearly on work experience Josh or some such name . We lost 2 very good tenants on account of his over inflated assessment of the rental market We lost a case against them at a tribunal which was not surprising however I do hope that an ongoing case did cause them some inconvenience hopefully not too minor!Stay clear and use someone trustworthyOne star is too high a rating

1
Date of experience: Feb 05, 2026
Ben Hutchings
Managing director wastes peoples times

Managing director wastes peoples time, told me I had an in person interview the following week with his operations director & I have emailed with zero replies after 2 weeks.Just be honest in future.Thanks

1
Date of experience: Feb 02, 2026
Jane Cattaneo
Dawn Platt at Madison Brook, Twickenham; an estate agent who understands your needs and delivers res

Dawn Platt at Madison Brook, Twickenham has been outstanding from start to finish.She took time to understand exactly what we were looking to achieve. She asked the right questions. She listened carefully.She offered clear, honest advice.What stood out most:Strong knowledge of the local marketFast and consistent communicationPractical guidance at every stageGenuine care about getting the right outcomeNothing felt rushed and nothing felt pressured!Dawn made the whole process straightforward and far less stressful than expected.If you want an estate agent who understands your needs and delivers results, I highly recommend her. Easily one of the best in the area! 5*****

5
Date of experience: Jan 29, 2026
Sharon Mcneil
Received a great service from Laura at…

Received a great service from Laura at Madison Brook,she was so helpful and really helped me with all of my needs, wouldn’t hesitate to recommend! Great service ! Sharon

5
Date of experience: Jan 23, 2026
Sammy Davison
I have worked with Aiden Lynch

I have worked with Aiden Lynch and his team for several years, and I have always found them to be exceptionally professional, reliable, and efficient. Their communication is clear and consistent, and they handle every situation with a level of expertise that makes our collaboration seamless. Aiden and his team have been invaluable partners on numerous projects, and I highly recommend them.

5
Date of experience: Dec 06, 2025
Truly excellent service from Becky…

Truly excellent service from Becky Lucas and the team. Easy to deal with, very responsive and genuinely helpful. Buying property is always stressful so it was great to have someone like Becky to guide you through the process. Highly recommended!

5
Date of experience: Dec 05, 2025
Nicholas
I can't speak highly enough of Maddison…

I can't speak highly enough of Maddison Brook . The service has been great and the teams are knowledgable, stopping at nothing to help, it has made the process so much smoother.

5
Date of experience: Dec 04, 2025
Senh
Very professional and friendly

We’ve just sold our flat through Madison Brook in Royal Docks and couldn’t have asked for better support from Becky, Vasana and Calli. Absolute professionals, and incredibly proactive throughout - we were kept updated at every stage and they even worked outside typical hours to make sure nothing slipped, which made a huge difference to the whole experience.They were always on top of the details and genuinely committed to getting the sale over the line smoothly. Their communication was clear, friendly and we always felt reassured that everything was being handled with care, honesty and due diligence. We’d highly recommend the team to anyone selling in the area.

5
Date of experience: Nov 24, 2025

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Business Details

  • Madison Brook is a multi-disciplined property company with offices across London and an emphasis on providing industry-leading, client-centric services.


    Founded in 2010, the business specialises in residential sales, leasing, property management, investments, advisory, living markets, construction and private finance.


    We are committed to fostering a culture that values integrity, honesty, and a profound sense of social responsibility. Our mission goes beyond profits; we aim to make a positive impact on the world through our services, collaborations, partnerships, and the way we conduct business.



    By aligning our business goals and social responsibility, we aspire to contribute to a more sustainable and equitable world.See more

  • email info@madisonbrook.com
  • call 02039172250
  • language https://madisonbrook.com

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