The company is responsive to queries, and with good guidelines in place, we as sitters have had almost no issues with pets or their owners.There is good help on their Knowledge base, which answers a wide range of questions.The negatives are: steep fees (we pay 20% commission on the rate, and there's also a buyer's premium as well - example: advertise $60/night, buyer pays $68, we get $48); and the technology/website can be a bit temperamental (messages not updating even when we navigate around in the website - full refresh required).
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Mad Paws is Australia's #1 go-to Pet Sitting community. With Mad Paws, Pet Owners can find trusted Pet Sitters near their homes. With nearly 20,000 trusted Sitters, Pet Owners can find a range of pet-related services such as Pet Sitting, Dog Walking, and Pet Daycare.