Painful. Really painful.Contacted them about a simple query. Took a week to be told it had been escalated, then I was sent a link advising me on how to talk to my child, then I was asked to prove I had paid despite receiving 4 copies of the magazine at this point, then was told it had been escalated again, still nothing.I assume my query will never be resolved which is worrying considering it was pretty simple. I paid for an offer and they are now refusing to honour it. Terrible service, will not be renewing
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.