Ordered the one off Ghost fan pack and received an email to say they would be in touch within 48 hours with more details. After a few days, I still hadn't heard anything and then saw all the negative reviews on here and got a little worried, especially after I noticed a reoccurring subscription had been set up. After 2 unanswered emails, I found a phone number and spoke to someone about my order and the reoccurring subscription seenas it was only a one off payment. He was helpful and polite and said the magazine had been dispatched the day before and should be there within the next few days and he wasn't sure why a reoccurring subscription was showing on my bank as it was only a one off payment.A few days later my magazine turned up and it was only a one off payment, no subscription had been set up. Had a decent encounter with this company despite other reviews, would have given it five star except for not much of a response from the company in terms of dispatch emails and unanswered emails (which was then answered saying they will get looked into after I had received my magazine and the order and reference numbers didn't match up with mine).
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.
