You’d think in these tech times we could award zero stars for really rubbish companies! I’ve been with Magazines Direct for many years and put up with late or missing issues but got so much worse last year. So I decided to cancel my subscription, get a refund and pay the extra to get my TV Times from a reliable local store. Customer loyalty counts for little so cancelling was easy but I am still struggling after weeks and weeks to get my £9.68 refund. All manner of excuses and apologies from different customer service ( that’s a misnomer) agents but no money back. Just a continuous’ come back to us in 10 days’ response. What rubbish.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.