EDIT: 05/01/2026The company has contacted me and resolved the issue to my complete satisfaction and were polite and courteous. I have therefore increased my rating to 3 since the issue occurred in the forst place, but I iwll say has now been handled well.*******************I only gave one star because I couldn't give zero.The company stopped publishing the magazine I was subscribed to and since they send a lot of marketing emails I didn't see the one where they said that if I didn't reply, they would switch my subscription to another magazine as opposed to refunding me for the rest of the subscription period.Eventually I found the email and while I was rather annoyed, I thought it's only 5 months, I can live with that. It is only now that I have realised that they have continued to charge me for a magazine I DID NOT subscribe to! Also, I deliberately NEVER set up such subscriptions to auto-renew.I have just tried to access my subscription and what a surprise, I can't set up an account which is required to manage subscriptions.I am wondering if this borders on fraud? I don't know, but I will be finding out.I would recommend people do NOT use this company.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.
