HiWe have now for almost 2 months been in mail and phone contact with support.Original subscription for Country Life Magazine was made with autorenewal, but stopped after 3 months at the end of July.Support claimed that subscription was cancelled, but they were not able to provide evidence of that.At least notification mail should be sent to inform about that – but no mail.So new subscription was made, which after some more escalations finally was visible on the account.But despite still more mails support are still not able to tell us when the magazines already dispatched under the new subscription are expected to arrive in DK.They are not offering tracking, so there is no way I can check where magazine is stuck between UK and DK.
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