I cancelled my recent subscription 6 months before the renewal date and I received written confirmation of cancellation. I have this month been charged for the renewal. The series of exchanges with magazinesdirect have included:- Advising them via email that I have been charged and requesting a refund (I included their confirmation message to me). I was told the sub was cancelled and I should provide proof of payment. - I them emailed proof the charge on my credit card. Their response was to confirm I had an active subscription. No reference to my original request (whilst ignoring the obviously contradictory information). - I have been completely ghosted on my subsequent two messages. Unfortunately it seems I will have to raise a chargeback through my credit card provider. I'm typically pragmatic when leaving reviews but I felt it prudent to share my experience because it seems evident that this behaviour is part of their business model (hey, I'm sure many people wouldn't even question/notice the payment).
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.