I subscribed and paid for an offer of 12 months subscription to H&H. After launching the App, confirming my login etc successfully I was unable to download current publication… I was only allowed free access to magazines 4 months out of date. I explained all this in detail to Customer Services, and just got generic ‘we will get back to you’ replies… After 2 further complaints from me I was promoted to a Red Alert case number! Then……. NOTHING! I’ve given up with them and phoned to demand my money back. Incompetence is too generous a word to describe this outfit. So I’ve now received the generic ‘Oh we are so sorry’ email from them following this review! They’ve asked me to provide my customer number which I did on the review above. Just shows they do not give a S**T.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.