I've had more than one bad experience with this company. Most recently, I never received the Christmas issue of SFX magazine. I chased it up; they said there had been some kind of technical problem which meant that some subscription copies had not gone out, and they would send a replacement. Replacement never arrived; this time they blamed the post. Here I am in April, still no magazine: I thought the reason people subscribed to a magazine was to make sure they never miss an issue? Going back a little, I ordered several one-shot bookazines from them, but only received a couple. They suggested it might be due to my credit card company rejecting the order, but it later emerged that it was because their computer system could only cope with a maximum of two items per order! (I'm assuming their computer system was Horizon.) Eventually got most of the magazines I ordered - although they generously sent me two copies of some of them, along with a magazine about Slipknot (also sent twice) instead of a magazine about 80s cinema, which I have never received. They have reassured me that I have not been overcharged for all the duplicates, etc., but their track reciord does not exactly inspire trust. What a company. Mind-blowing incompetence.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.