I placed an order the end of June, 2024 and after many correspondence in July, August, and September, and multiple promises from Magazines Direct that my order was being sent/resent, as of October 8 I have still never received my order. I first complained directly to Magazines Direct twice. Both times I was told the Magazines were being resent. After not receiving the order the second time, I then posted a complaint here. From that complaint, information was requested so they could follow up. I provided the information as requested. Was again promised by Magazines Direct that they were sending my order. Sent a follow up email asking if they could confirm the address they were using before sending since I had not received any of the supposedly prior mailed packages. I never got a further response. Almost a month has passed, and I have never received my order. Unfortunately I have nothing positive to share about Magazines Direct, and I have come to the conclusion that I will never receive my two magazines or a refund from my missing order.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.