Wrong issue was sent. Contacted customer service who agreed to send again but sent another incorrect issue. Contacted them a second time and they agreed for a second time to send out the correct issue. A month later nothing turned up so contacted them for a 3rd time and once again they agreed to send it out again. I also filled in a negative questionnaire so was contacted by another representative called Marc Remerata who asked me to wait 10 working days but surprise surprise, 20 working days later no magazine. The magazine is now out of stock everywhere unless I want to pay 10x the price and get it on eBay.Useless and Incompetent customer service. Will never use again.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.