My subscription had not renewed as expected, despite paying in advance at the beginning of the year. Upon calling customer service I was offered a refund (hopefully I will receive this) and simply told to renew. Unfortunately this has resulted in me missing two or possibly three issues. If I am to buy the back issues from their site it will cost more than the two year subscription, which is a complete nonsense. There was no offer of sending the back issues as a result of their error. I am disappointed with the service, and this is not the only time I have had issues with my subscription with Magazines Direct, hence I have chosen to rate them.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.