Ordered a single copy of a magazin.Never received it.Started asking when it will come: They clamied it was already sent.From what i read here now, i doubt they every send it.Then the odysee began of getting a refund.By this point in time half a year later (Ordered it by 24.8.24) i wrote several mails back in forth with the cusotmer service.I needed to explain the situation 4 times.I needed to hand them my order number or subscription number 9 times.I needed to confirm the shiiping adress 3 times.Today i gave it as a task to one of my trainees to write a small AI model just answering their mails with the recurring questions - Will be cheaper than wasting my own time on that.I understand now, i will never receive my copy and i will never receive a refund.Worst company i ever dealt with.Never will deal with them again - the AI will take care of that form now on.
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