I placed a telephone order, was sent the wrong product, and the customer service team refused to issue me a refund or send the correct product. They said the order confirmation letter that was sent with the product was proof I had ordered the wrong product, and the issue was my fault, not theirs.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.