Great experience with customer Service from the Magbak team (Trinila) My S25 Ultra Elite case had a small issue with case separating from the frame. I requested a solution on how to fix the defect since I was a few days beyond the 1 year warranty for replacement. After sending a picture and video of the defect, Magbak was very understanding of the situation and sent a new replacement case to make it right.
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We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.