I rented a car for a week with friends, and upon return, they charged me €240 for a tiny scratch that was barely visible. They imposed this charge without allowing me to dispute it. Thankfully, I had insurance, but they still didn't refund the VAT. I felt embarrassed that such a service could operate this way. It was a shocking experience, and I urge others to avoid this service.
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Maggiore Rent Autonoleggio