The sheets are fantastic, but customer service needs improvement. If you've opened your order, exchanging it is difficult; they won't accept it back. I even paid extra for easy exchanges, but I can't reach them. Update: They clarified via email that returns are only accepted on unused items and offered to refund my extra fee. After using the sheets for three weeks, I upgraded to a larger bed, leaving me at a loss of $330, which isn't their fault. They do provide a great product, but be aware that returns are not accepted.
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All of our linen bedding, clothing, kitchen and bath linens, curtains, and blankets are made in a small, family-run studio in Vilnius, Lithuania. Lithuania is one of the three Baltic states located in northern-eastern Europe where linen is deeply rooted in folklore, mythology, and people’s everyday lives.
All MagicLinen products are made from OEKO-TEX-certified linen. The certification ensures the human-ecological safety of textile products in all stages of production (raw materials and fibers, yarns, fabrics, and end products). Products that are OEKO-TEX certified are absent of allergenic dyes, pesticides, heavy metals, and other harmful substances. The certification is voluntary and must be updated annually.
At MagicLinen, we specialize in made-to-order linen clothing and custom-size home textiles, handcrafted with a focus on sustainability and longevity.
We firmly believe in the power of taking small steps toward building a more positive textile and fashion industry. That's why we are transparent about our unwavering commitment to the planet. From carefully sourcing materials to the meticulous craftsmanship of each item, we strive to make a positive impact every step of the way.
We also take pride in our partnership with environmentally friendly packaging suppliers, as we actively work to reduce plastic waste. Our mailers are made from corn starch and PBAT, a bio-based polymer, ensuring they leave behind no damaging residues when they break down. By choosing MagicLinen, you not only support sustainable practices but also contribute to a healthier planet.
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