I viewed a vehicle and agreed a price . They guaranteed a mot and service that were later found NOT to have been done .They also tried to force a grossly inflated warranty which can be had for half the price elsewhere .
Within 24 hrs the car electrics failed and it wouldn’t start . They sent two “ cowboys” to fix it but they brought “ no tools” asking if we had any .?!?! Incredulous .
They got it started by bump starting it and “guessed” it could be at least 14 things but “couldn’t be sure” . The car was returned and they had it for no less than six weeks and it still wasn’t repaired . Their offer was “ you take it in the non roadworthy and Mot failure state it’s in , you get it fixed and if we agree on the price of the repair we might pay for it” !!!
The car was not accepted back , and under the credit consumer act 2015 we demanded a full refund . The refund was denied breaching legislation and so legal counsel was engaged .
They put the car back on auto trader which again under legislation is illegal as they have not issued a refund and so the car was not legally there to sell.
They literally are the very definition of the poor reputation second hand car dealers have .
Auto trader were informed of their illegal behaviour and removed the advert under fraudulent behaviour .
We are assured by ojr solicitor we most certainly will get the money back and then we will be taking “furthers legal steps” against them . This is not over until we are satisfied !!
Word of advice STAY CLEAR , STAY AWAY .AVOID AVOID AVOID this dodgy car dealers and don’t be impressed by a website , there is no substance to this shabby outfit selling vehicles that are not fit for purpose . This car was a mechanical and electrical dangerous money pit that six weeks couldn’t resolve , that in itself tells a story
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