Frustrating customer service experience. We had a great cleaner through the service, but the customer support has been disappointing. After informing them of our move and canceling our cleaner, they mistakenly charged us again. When I followed up, I encountered a rude representative who didn't grasp their error. I've been seeking a refund for over a month, and the responses have been unhelpful. During my last call, it seemed like they were dismissive when I requested my refund urgently. Very poor customer service.
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Welcome to the Maid2Clean (R) Website! Premier domestic cleaning & ironing services in the United Kingdom.
Please note that Maid2Clean is a franchise. As such it is made up of a number of independent businesses and operators. It would be useful in reviews if the particular areas could be noted.
