mail.com

4.1
4.1 Based on 2.0K reviews

mail.com, a leading brand among international email providers, offers you secure and reliable email service. Saving you time and hassle with your digital everyday conversations is our main priority. Therefore we constantly work on improving our services, ...

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Patsy Parker
Hope You Don't Need Reliable Support!

This service is fine as long as you never need support. They are not very secure. I was one of the recent accounts that got hacked. No explanation or apology was provided. After sorting out the password and authentication, I regained access—only for it to become unusable within an hour. I tried the AI Assistant, which can only redirect you to password reset (which doesn’t work), or a contact form. I tried the contact form and got mailer daemon failures. Their servers are messy and insecure. Want to talk to a person? Good luck with that. You have to call for paid support, but if you are outside the country, you just get cut off. The AI Assistant even suggested contacting them on social media, but they ignore comments and just send copy-paste replies. It’s so bad that I had to reach out to their parent company via their press email, which also doesn’t work. Honestly, it feels like a data scraping scam as they were flagged for a data breach, and it was only their service causing the issue.

1
Date of experience: Nov 27, 2025

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Business Details

  • mail.com, a leading brand among international email providers, offers you secure and reliable email service. Saving you time and hassle with your digital everyday conversations is our main priority. Therefore we constantly work on improving our services, while keeping a big focus on our users' privacy. Our innovative, easy-to-use email features will make your life a whole lot easier. Whether for business purposes or private use - with a choice of more than 200 unique domains you will surely find your perfect email address.

    For more information and to create a free email account today, visit our homepage at www.mail.com. 

    Please don't hesitate to contact our customer service with any questions or concerns at https://service.mail.com/shareFeedback.html.
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  • language https://www.mail.com

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