I’ve been using mail.com as my primary email for a number of years now. I like the lack of spam, but I changed my password due to a data breach but have now been locked out of my account.
I’ve tried contacting them to no avail. The AI chat just sends you around in circles and contacting them via the form results in absolutely nothing, not even a ticket to say they’ve received anything.
I have now lost some important documents that I am unable to get back.
I am not a premium member so I am not eligible for phone support.
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mail.com, a leading brand among international email providers, offers you secure and reliable email service. Saving you time and hassle with your digital everyday conversations is our main priority. Therefore we constantly work on improving our services, while keeping a big focus on our users' privacy. Our innovative, easy-to-use email features will make your life a whole lot easier. Whether for business purposes or private use - with a choice of more than 200 unique domains you will surely find your perfect email address.
For more information and to create a free email account today, visit our homepage at www.mail.com.
Please don't hesitate to contact our customer service with any questions or concerns at https://service.mail.com/shareFeedback.html.
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