I went to visit my cousin in Golden Horizons Memory Care in Worthington, MN. I felt so bad for her. I stayed a few days and she has declined so much and I see why after my visit. The staff is suppose to help her to the toilet because she forgets to wipe. They do not. Not enough staff to do it. She is on.medicaid and it is on her care plan to do this every two hours. Again this did not happen. She is to have 2 baths a week and this is not happening either. They just mark refused and do not try her hair was not washed for months. Other residents wonder in a d out of her room. One was in her bed so she couldn't lay down.Staff just ignores this.Asked to speak to the nurse and she was not even there on a Monday at 10:30 AM. I believe this facility had declined compared to 1 year ago not sure what has caused this but it is upsetting.
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