We purchased a brand new vehicle from this dealership and service was great when we purchased the vehicle. 2 weeks later the check engine light came on indicating a problem with the hybrid battery. We took the vehicle in they drove it 100 miles and stated they could not identify the problem and cleared the code and if the light came on again to contact them. The light came on two days later because the code never went away. We immediately took the vehicle back and they're telling us that two major parts for the hybrid system need to be replaced and they are on backorder. Keep in mind all of this is when 30 days of buying the vehicle. I told them that we did not want it and to give us the identical vehicle and we would be fine. Edwin who is very rude and formed us that he could do that but our payment would go up . That is crazy. A brand new car within 30 days you want to resell us another car at a higher price and with very rude about it. I informed him you should be selling us it at a cheaper price for us paying for a car that we don't have and is clearly a factory defect. Instead he is trying to sell us another car at a higher price which is absolutely ridiculous. Do not buy from the dealership for any reason. This is a brand new car and they're not standing behind their known Factory defective product. I will be contacting the local news as well has any other resource that I have privy to my information. Again stay away from this dealership as they do not back the very product that they sell .
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