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1.6
1.6 Based on 201 reviews

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RegretfulExpert30
Mainland Sunrun customer service great!…

My Sunrun solar system is not producing the normal electricity because of what is a faulty inverter. Tried contacting the local Sunrun people that I always talk to here on Oahu and no one responds. Called the mainland Sunrun and employees like James and Laura responded really fast and went out of their way to try and solve my issues. We tried to remotely restart the system but was unsuccessful. James and Laura are professional, courteous, friendly, and knowledable. They should be promoted for excellent customer service and the local ones should be retrained of terminated. Very good customer experience with the Mainland Sunrun.

5
Date of experience: Oct 24, 2024

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