mailjet.com

4.3
4.3 Based on 161 reviews

With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional...

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tchetcheman
I would give no stars if possible...

I would give no stars if possible... This is such a disappointing service. When I created my account using my company email, I mistakenly entered the wrong email address. I assumed I could easily correct this in my profile settings, but that option has been removed. I then began searching for customer support to manually resolve my issue. There was no contact number available, and the email for support appears to be hidden for certain subscriptions. It seems I need to upgrade to get in touch. (Un)fortunately, I eventually found a contact form on the website. I submitted my issue and received a response via email. Fast forward 11 days after their initial reply, and I've only received automated responses while trying to clarify my situation. There has been no solution yet... This is the worst customer service I have ever experienced. They just don't seem to care.

1
Date of experience: Dec 31, 2025

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Business Details

  • With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.See more

  • email contact@mailjet.com
  • language https://mailjet.com/

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