Dear Irina,Thank you for contacting us.We're sorry to hear that the boots didn't fit as expected.As per our return policy, we don't provide prepaid return slips or labels, but you can return the item to our warehouse in China at your convenience. Customers are responsible for the return shipping cost.However of save yiu the timeshipping, we can offer you a 25% cashback refund as a quick and easy solution without needing to return the boots.Please let us know which option you'd prefer, and we'll assist You
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