My husband placed an order of two picture frames in mid June. The order was never delivered to us. I was in contact with Maison Flaneur and FedEx asking for help. After about a month of calling with Fedex around 7-8 times, I was finally told that the order was lost and that I should contact the sender for a replacement. I sent proof of this to MF's customer service and was told a replacement would be sent right away. I never heard back from Maison Flaneur despite emailing Maison Flaneur eight times. I am extremely disappointed. I have thus far refrained from leaving any negative reviews anywhere, and instead have asked for our money back kindly. However, we gave MF beyond a reasonable time to assist us in this matter.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bonjour!
At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware.
As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in.
We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.See more
