EDIT: I still haven’t received my refund and but MF had the cheek to ask me to remove this review. Furthermore, I told them from the get go that I needed a QR code, and the item is listed as “in stock” — it doesn’t say anywhere that it takes 4 weeks to make. Communication with the customer service team was poor from the start and they’ve done nothing to try and rectify their error. Just a subpar experience overall. You’re better off buying the products directly from the independent brand. My order took 3 weeks to arrive, only to receive the wrong colour. I’ve been chasing them for over a week trying to get a returns label, which apparently is the hardest task in the world. I’d avoid shopping here, most of the brands they stock can be found on other platforms anyway
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At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware.
As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in.
We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.See more
