Unfortunately this shop has terrible customer and delivery services. I discourage anyone considering buying anything in this shop. I made a purchase online to be picked up at the shop. To start, they haven’t respected the informed delay for delivery and my order arrived days after the promised delivery date. Half of my ordered items were missing. I called the shop and complained on their website chat several times, never had a response. On the website chat they told me to contact the store, which never picked up the phone, and when I went to the shop in person their excuse was they couldn’t do anything because the order had been made online. No attempt to solve my issue and terrible customer service only shifting the blame internally to their online service. No solution nor offer to reimburse for the missing items. Really bad.m experience overall.I never want to buy on this shop again.
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Maisons du Monde is a French furniture and home decor company founded in Brest in 1990 by Xavier Marie.