I ordered a bed, it was delivered and only at the last assembly step, I realized it was missing one slat.I contacted them via chat, they said they would check with the warehouse and courier, and someone should contact me within 72 hrs. one week passed, no one contacted me (of course). I tried again via chat, they bluntly said the complaint period has expired (72 hrs after delivery), that no one has ever mentioned, and when I pressed them on teh chat session, they said they had no spare parts to send me the missing piece !!! and even hung up the chat session !!! Absolute disrespect for customers.
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Maisons du Monde is a French furniture and home decor company founded in Brest in 1990 by Xavier Marie.