Paid for express delivery on 26th January to get the order within 5-8 days. I have obviously paid extra for express delivery for a reason - so it could get here on time - but it didn’t!!! This company is now refusing to refund me the money, as the order has now apparently been shipped. They are now telling me that an order takes 4-6 days to be made and then 5-9 delivery, which wasn’t made clear on the website. I paid £30.90 for my order and this is for a pair of boxers, which is crazy money. The customer service is plain rude and doesn’t accept any responsibility.
If they refuse to give me my money back, I will be raising a dispute with my bank.
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Makemesurprise is a workshop dedicated to bringing surprises to life. We started with three people and after almost two years of hard work, we have more working partners to work together full of passion. In order to bring the most beautiful surprises to our customers, Makemesurprise guys are filled with the desire to pursue the most surprising gift for our customers.
Creativity is always the most eye-catching element and the most crucial factor to be able to surprise people, so we work with fun designers and artist-like art painters. We sit together and discuss a series of cutting-edge, interesting, and people-surprisingly products for our customers.
We will persist in our passion for creating new products to meet the preferences of more users and bring the most beautiful surprises to children, lovers, and friends.See more
