The quality of the Venetian blinds is excellent, however one of the three blinds I had ordered was manufactured incorrectly, not once but twice! On the first occasion the width was wrong. I contacted customer service and was dealt with by Gemma who quickly sorted out a replacement, but this arrived with the wrong colour tapes! After another conversation with customer service, this time with Ellie, another replacement is being manufactured. I have yet to receive this but hopefully all will be well this time. So I’ve deleted one star for the poor manufacturing process but absolutely cannot fault the quality of the response from customer service. On both occasions my concerns have been dealt with promptly, courteously and with good humour. Well done to Gemma and Ellie!
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MakeMyBlinds was founded with 3 primary objectives;
Making high quality, made to measure window blinds affordable to the average consumer.
Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget.
Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible.
We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish.
Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future.
We hope to make your blinds soon!
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